At Veterans Power Wash, we respect and protect your privacy. This policy outlines how we collect, use, and safeguard your personal information because your trust is our mission.

1. We Do Not Sell or Share Your Data

• Veterans Power Wash does not sell, trade, rent, or disclose your personal information (name, address, phone number, email, payment details) to any third-party companies, marketers, or advertisers.]
• Text message (SMS) opt-in data, including consent and contact details, remains strictly confidential and is never shared externally.

2. Information We Collect

We only collect necessary data to provide and improve our services, including:

• Contact Details (name, address, phone, email) for scheduling and invoicing.
• Property/Fleet Information (service location, surfaces to be cleaned) for accurate service delivery.
• Payment Information (processed securely via encrypted methods; we do not store full card details).

3. How We Use Your Information

Your data is used only for:

• Scheduling, service delivery, and follow-up communications.
• Sending invoices, service reminders, or confirmations.
• Internal record-keeping and service improvement.
• Compliance with legal obligations (e.g., tax records).

4. Security: A Veteran’s Promise

We handle all client communications and data with extreme care—backed by our commitment to integrity and service. Measures include:

• Secure digital storage with limited access to authorized personnel only.
• Encrypted payment processing for transactions.
• Strict confidentiality protocols for employees and subcontractors.

5. Text/Call Consent (TCPA Compliance)

• By providing your phone number, you consent to service-related calls/texts (appointment reminders, estimates, follow-ups).
• Opt-out anytime by replying "STOP" to SMS messages or contacting us directly.

6. Policy Updates

We may update this policy periodically; the latest version will always be posted on our website.

7. Contact Us

For questions, data requests, or concerns about your privacy, contact:

Veterans Power Wash
www.veteranspowerwash.ca
info@veteranspowerwash.ca
+1 780 600 5510